S'Well Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Afterpay
- Klarna
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFF10
%OFF30
%OFFOverall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Shipping & Delivery4.5
- Return Policy4.0
Recent Customer Reviews (2)
Torsten Wurfel
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Itala Genovesi
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Payment Methods
Accepted Payment Options:
Prices for items on Swell.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Afterpay
Klarna
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For S'Well credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
S'Well Pros & Cons
Pros
1
Product Variety: Offers a wide selection of products, particularly in the surfing category, which appeals to enthusiasts.
2
Affordability: Many users appreciate the competitive pricing and frequent markdowns available on the site.
3
User-Friendly Shopping Experience: Some customers find the website easy to navigate, making shopping straightforward.
4
Improved Customer Engagement: The platform helps businesses engage with customers across multiple channels, improving customer satisfaction and loyalty.
5
Enhanced Online Reputation: By sourcing and managing online reviews, businesses can enhance their online reputation.
6
Increased Efficiency: The platform's automation and management tools can increase efficiency in customer service and social media management.
7
Customization and Scalability: The platform is fully customizable and scalable, allowing businesses to adapt it to their specific needs.
CONS
1
Customer Service Issues: A significant number of reviews highlight poor customer service, including unresponsive support and rude interactions.
2
Order Fulfillment Problems: Customers report issues with order cancellations, delayed shipments, and inaccurate inventory updates, leading to frustration.
3
Return Process Delays: Many users express dissatisfaction with the lengthy return process, often waiting weeks for refunds to be processed.
4
Website Performance: Some shoppers experience technical difficulties, such as the site freezing during checkout, which can hinder the purchasing process.
S'Well Features and Benefits
Features
Product Variety
Offers a wide selection of products, particularly in the surfing category, which appeals to enthusiasts.
Affordability
Many users appreciate the competitive pricing and frequent markdowns available on the site.
User-Friendly Shopping Experience
Some customers find the website easy to navigate, making shopping straightforward.
Basic Plan
Priced at $89 per month, it includes everything needed to launch and grow a new online store. It allows up to 5 admin users and $150k in annual sales (USD). Additional sales above this limit are charged at 1.5% on a trailing 12-month basis. It includes 500k API requests and 3GB data storage.
Standard Plan
Priced at $299 per month, it includes chat support and time-saving features for larger teams. It allows up to 15 admin users and $500k in annual sales (USD). Additional sales above this limit are charged at 1.0% on a trailing 12-month basis. It includes 2M API requests and 10GB data storage.
Unlimited Plan
Priced at $2000 per month, it offers unlimited scalability, granular control, and better volume rates. It allows unlimited admin users and $1M in annual sales (USD). Additional sales above this limit are charged at 0.75% on a trailing 12-month basis. It includes unlimited API requests and data storage.
Starter Plan
Priced at $19 per month, it allows selling up to $50k USD per year, with 100k monthly API calls, 1GB data storage, and 2 admin users.
Enterprise Plan
Ideal for merchants doing more than $5M GMV, including all features in the Unlimited plan, with a negotiated annual price based on sales volume.
Multichannel Communication Tools
Includes webchat, texting, and a centralized inbox that syncs with social media.
Unlimited Message Sends, Contacts, and User Seats
Every Swell customer gets unlimited message sends, contacts, and user seats.
Fully Customizable Messaging
All messaging is fully customizable.
Customer and Sales Data Management
Helps manage customer interactions and preferences.
Analytics
Provides insights about customer interactions and preferences.
Ticketing Systems
Helps manage customer service requests.
Customer Self-Service
Allows customers to manage their own accounts and preferences.
Social Media Management
Helps manage social media interactions and reputation.
Review Sourcing
Helps generate and manage online reviews.
Improved Customer Engagement
The platform helps businesses engage with customers across multiple channels, improving customer satisfaction and loyalty.
Enhanced Online Reputation
By sourcing and managing online reviews, businesses can enhance their online reputation.
Increased Efficiency
The platform's automation and management tools can increase efficiency in customer service and social media management.
Customization and Scalability
The platform is fully customizable and scalable, allowing businesses to adapt it to their specific needs.