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S'Well Features and Benefits
Swell.com is a customer engagement platform designed specifically for small businesses. Here are some of its key features and benefits:
Key Features:
- Multichannel Communication Tools: Includes webchat, texting, and a centralized inbox that syncs with social media.
- Unlimited Message Sends, Contacts, and User Seats: Every Swell customer gets unlimited message sends, contacts, and user seats.
- Fully Customizable Messaging: All messaging is fully customizable.
- Customer and Sales Data Management: Helps manage customer interactions and preferences.
- Analytics: Provides insights about customer interactions and preferences.
- Ticketing Systems: Helps manage customer service requests.
- Customer Self-Service: Allows customers to manage their own accounts and preferences.
- Social Media Management: Helps manage social media interactions and reputation.
- Review Sourcing: Helps generate and manage online reviews.
Benefits:
- Improved Customer Engagement: The platform helps businesses engage with customers across multiple channels, improving customer satisfaction and loyalty.
- Enhanced Online Reputation: By sourcing and managing online reviews, businesses can enhance their online reputation.
- Increased Efficiency: The platform's automation and management tools can increase efficiency in customer service and social media management.
- Customization and Scalability: The platform is fully customizable and scalable, allowing businesses to adapt it to their specific needs.
For the most accurate information, it's recommended to visit the official website or contact Swell.com directly.
S'Well Pricing
Swell.com offers different pricing plans to cater to various needs:
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Basic Plan: Priced at $89 per month, it includes everything needed to launch and grow a new online store. It allows up to 5 admin users and $150k in annual sales (USD). Additional sales above this limit are charged at 1.5% on a trailing 12-month basis. It includes 500k API requests and 3GB data storage.
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Standard Plan: Priced at $299 per month, it includes chat support and time-saving features for larger teams. It allows up to 15 admin users and $500k in annual sales (USD). Additional sales above this limit are charged at 1.0% on a trailing 12-month basis. It includes 2M API requests and 10GB data storage.
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Unlimited Plan: Priced at $2000 per month, it offers unlimited scalability, granular control, and better volume rates. It allows unlimited admin users and $1M in annual sales (USD). Additional sales above this limit are charged at 0.75% on a trailing 12-month basis. It includes unlimited API requests and data storage.
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Starter Plan: Priced at $19 per month, it allows selling up to $50k USD per year, with 100k monthly API calls, 1GB data storage, and 2 admin users.
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Enterprise Plan: Ideal for merchants doing more than $5M GMV, including all features in the Unlimited plan, with a negotiated annual price based on sales volume.
All plans include full API access and a test environment, plus unlimited products, variants, subscriptions, currencies, and content locales. For the most accurate information, it's recommended to visit the official website or contact Swell.com directly.
Payment Method
The payment methods accepted on swell.com include:
- ACH
- Credit or Debit Card
- Apple Pay
- Google Pay
These transactions are powered by Stripe for fast, secure, and Payment Card Industry (PCI) compliant transactions. Please note that this information is subject to change and it's always a good idea to check the latest payment methods on the website.
S'Well FAQs
S'Well Alternatives
Here are some alternatives to swell.com:
- Birdeye
- Podium
- Chekkit
- Intercom
- Reputation
- Drift
- HubSpot Service Hub
- ActiveCampaign
- Adobe Commerce (formerly Magento Commerce)
- BigCommerce
These platforms offer similar services and could be a good fit depending on specific needs.
How To Open A S'Well Account?
To open an account on swell.com, follow these steps:
- Visit the Club S'well page.
- Click on JOIN NOW.
- Provide the required information, including your email address.
- Create a password for your account.
- Click on the button to complete the sign-up process.
Once the account is created, you can earn points every time you shop. These points can be redeemed for exclusive discounts.
S'Well Return Policy?
The return policy for swell.com is as follows:
- If a product is purchased directly from swell.com and the customer would like to return it, a refund can be issued within 30 days of purchase.
- The returned items must be in perfect and unused condition.
Please note that this information is subject to change and it's always a good idea to check the latest return policy on the website.